Position Details.

As Account Strategist, your main responsibility will be taking ownership of client campaigns to help them secure qualified meetings, with the goal of increasing client retention.

You will helm a number of key client accounts, execute internal sales and marketing campaigns, and improve our operations overall.  

The right candidate, based on interest and fit, can expect to transition to full-time employee status within 4-6 months, in the realm of $40k-60k per year (a combination of base salary plus performance bonus based on client retention).

Sound like a good fit?

Examples of Responsibilities:

• Run client onboarding and check-in calls. 

• Craft and launch outbound sales campaigns for clients, involving channels like email and LinkedIn. 

• Manage remote team members and partners to meet deadlines. 

• Execute internal sales campaigns. 

• Develop and optimize internal processes and communicate with our team. 

Position competencies:

• At least two years experience in B2B sales, sales ops, or a similar role.
  
  

• Experience in client service and/or account management.
  
  

• Poise and passion for client service.
  You’re excited and light up at the chance to pick up the phone, talk to your clients, and work through challenges.
  
  

• Attention to detail.
  You understand and care about our clients’ specific prospecting needs and goals.
  
  

• Resourceful.
  We are a fully remote team, and have been since 2014, so this is big. While you will be supported with training, you will be expected to take ownership over your domain.
  
  

• Creative.
  You’re excited to come up with fresh campaign concepts and ideas for our company and clients.
  
  

• Reliable.
  Be available and responsive during business hours.
  
  

• Tech savvy.
  You will work with CRMs and other software interfaces, and you will be expected to keep these platforms clean, up-to-date, and functional.
  
  

• Located in a Continental US time zone.
  For ease of communication with our US team and our US and Canada-based clients.

A day in the life of a Sales Schema Account Strategist. 

You log into Slack and learn from our sales team that we just won a client: a mid-size marketing agency based in Austin, Texas looking to reach enterprise CPG companies.

You collect initial details on them, and after reviewing their website, your mind is racing with creative ideas you and the team could implement to get results.

Later, you go back and forth over Slack with our list-builders – one is cruising along and enriching data for a client, and another got confused and turned around an error-strewn list, so you make short loom with edits so he can take another pass at it. 

You log onto Zoom to lead a client onboarding call – you did your homework and you have a number of questions ready.  There’s a lot of learning to do so you can implement a winning strategy.

After breaking for lunch and getting a workout in, you log back in and get to work on email copy for an internal sales campaign.  You run the copy and a nearly-finalized list by our sales team for feedback, and after getting approval, you set up a new email campaign in Apollo (our email sending platform). 

Late afternoon comes along, you take a break to devote thinking time to a tricky operational challenge – over six months, our team created and ran half a dozen different campaigns for a client and we’re running out of ideas.  What do we do next?!

From there, you jot down a few topics you’d like to discuss during the next team meeting and you log off for the day.  You’re a little exhausted but satisfied with everything you accomplished. 

Position requirements. 

If the above sounds like a good fit, the rest of the requirements are pretty straightforward.

• Be available for Zoom calls with our team and clients during continental US business hours.

• Communicate promptly with us over phone, email, Slack, and our CRMs.

• Achieve certain client retention and satisfaction KPIs, to be discussed later in the process.

Compensation. 

This will start as a part-time (around 20-hour per week) position @ $25-30 per hour.

The right candidate should expect to transition to full-time employee status within 4-6 months, in the realm of $45k-60k per year (a combination of base salary plus performance bonus based on client retention and positive feedback).

Sound like a good fit?