Taylor Pearson on Operations, Kaizen, and Why the Agency Model is Underrated | The Digital Agency Growth Podcast
Taylor Pearson on Operations, Kaizen, and Why the Agency Model is Underrated
Alesia Galati
Taylor Pearson on Operations, Kaizen, and Why the Agency Model is Underrated
Alesia Galati

Entrepreneurship has changed drastically in the last 20 years. Even with so many different types of businesses out there, from SaaS to E-Commerce, many still keep coming back to the service-based agency as the bread-and-butter of their ventures. 

Taylor Pearson is here today to talk about why agencies reign supreme in his opinion, his book The End of Jobs, and how Toyota can set an excellent example for us all. This week, episode 189 of The Digital Agency Growth Podcast is about operations, kaizen, and why the agency model is underrated!

In this episode of The Digital Agency Growth Podcast, Taylor Pearson shares the importance of looking to the future of entrepreneurship and actionable steps you can take right now to improve your service-based business.

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Kaizen is the whole key to the whole business. Toyota just got 3% better at 478 different things in the business than everyone else. And 3% times 478 is like a huge number, right? It compounds. And so that idea of Kaizen is how can we make this slightly better?

Taylor Pearson on The Digital Agency Growth Podcast Episode 189

In this episode, Dan and Taylor discuss the following:

  • Entrepreneurship and how it’s changed since the early 2000s.
  • The benefits of agencies compared to SaaS and E-commerce models.
  • Toyota’s concept of Kaizen and how we can apply that to our businesses.
  • Challenges in service businesses, especially B2B service businesses. 
  • The three things needed for a great service business. 
  • One of the most undervalued things about agencies.
  • Taylor’s latest book recommendations.

Today’s Guest:

Taylor Pearson is the bestselling author of The End of Jobs, regarded as one of ‘The 7 Books Every Entrepreneur Should Read’ by the Entrepreneur Times. Taylor’s writing has been featured in dozens of media outlets including NBC, Inc, CoinDesk, and The Financial Times. Taylor also works with small business startup founders and executives as a consultant, coach and advisor for nearly a decade to ensure their businesses work better – for them, their teammates, their customers, and their communities.

Thank you for listening! If you enjoyed this episode, please take a moment to follow, rate and review the podcast and tell me your key takeaways!

Learn more about The Digitial Agency Growth Podcast at https://salesschema.com/podcast/ and Smart Pricing Table at https://www.smartpricingtable.com/dag

CONNECT WITH TAYLOR PEARSON:

LinkedIn

Website

CONNECT WITH DAN ENGLANDER:

LinkedIn

Sales Schema

LINKS MENTIONED:

Taylor’s book, The End of Jobs

How The Leopard Changed Its Spots by Brian Goodwin

Images of Organization by Gareth Morgan

Toyota Production System: Beyond Large-Scale Production by Taiichi Ohno

Dead in the Water: A True Story of Hijacking, Murder, and a Global Maritime Conspiracy by Matthew Campbell and Kit Chellel

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